Frequently Asked Questions
Everything you need to know about your baking and cake decorating orders.
What are your shipping rates and delivery times?
We offer flat-rate shipping across the country, with free delivery on orders over $100. Standard shipping typically takes 3-5 business days, while express options are available at checkout for urgent baking projects.
Do you offer international shipping for cake decorating supplies?
Currently, Cakers Warehouse ships to addresses within the domestic region only. We are working on expanding our logistics to support international bakers in the near future.
What is your return policy for food-grade items?
For health and safety reasons, we cannot accept returns on edible items such as fondant, food coloring, or sprinkles. However, non-edible tools and hardware can be returned within 30 days if they are in their original, unopened packaging.
Are your products suitable for those with specific dietary requirements?
We stock a wide range of gluten-free, vegan, and nut-free supplies. Please check the individual product descriptions for full ingredient lists and allergen warnings before purchasing.
Can I track my order once it has been placed?
Yes, once your order is dispatched from our warehouse, you will receive an email confirmation containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna for your convenience.